Refund & Return Policy

Return & Refund Policy

Introduction:
At Wood Decore, customer satisfaction is very important to us. This Return & Refund Policy explains the conditions under which products purchased from our website can be returned or refunded.

Return Eligibility:
Customers may request a return if the product received is damaged, defective, or different from the product ordered. The return request must be made within 48 hours of receiving the product. The product must be unused and in its original packaging.

Non-Returnable Items:
Certain products may not be eligible for return, including customized or made-to-order furniture, products that have been used or damaged after delivery, and items returned without original packaging.

Return Process:
To initiate a return request, please contact our support team with your order details and product images showing the issue. Once the request is reviewed and approved, our team will guide you through the return process.

Refund Policy:
After the returned product is received and inspected, the refund will be processed if the return is approved. Refunds are generally issued to the original payment method within 5–7 business days.

Replacement:
In cases where the product arrives damaged or defective, Wood Decore may offer a replacement instead of a refund, depending on product availability.

Contact Us:
If you have any questions regarding returns or refunds, please contact us:

📧 Email: wooddreamindia@gmail.com
📞 Phone: +91 96368 14050

Changes to This Policy:
Wood Decore reserves the right to update this Return & Refund Policy at any time. Any changes will be posted on this page.